FAQ

Is that item the color it is in the picture?
How to care for art jewelry
How to care for fused glass dishware
Do you teach classes?
Do you display at shows and other events?
Do you take custom requests?
What are your payment policies?
What are your shipping policies?
What are your return policies?
Benefits for Returning Customers

Is that item the color it is in the picture?

Please know that I do my best to represent each piece and the exact colors that are in a piece in every image that I photograph. However, do to differences in graphics cards, monitors, and browsers there is always the chance that an image's colors may vary slightly from the actual piece.

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How to care for art jewelry

My jewelry is handcrafted not only to be beautiful, but also to be durable and lasting. I want each piece to be a one-of-a-kind treasure that can be passed on to the next generation. I take great care to ensure that each piece is solid and durable.

Each piece that has been made of fused glass is strong and will withstand normal daily wear. All of my fused glass is annealed in the kiln to provide extra strength to the glass. I have been using this technique for many years to ensure quality craftsmanship. Each piece that has been patinated has also been sealed to protect the patina.

Remember that artisan jewelry will be a lasting treasure with normal daily wear. Please keep the following in mind:

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How to care for fused glass dishware

As with my fused glass jewelry, other fused glass pieces are annealed in the kiln for strength and are constructed to be durable and long lasting. In order to keep fused glass dishware nice and to retain the quality, I recommend hand washing. Placing the dishware into a dishwasher for cleaning can cause the surface to be marred by abrasive detergents. Also, please keep in mind that any glass, no matter how durable, may crack or break when hit against or dropped onto a hard surface.

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Do you teach classes?

I am available to teach classes in different fused glass and jewelry making techniques. I give private lessons, and I also teach group classes. Please email me to discuss a class.

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Do you display at shows and other events?

Email me to discuss home shows, gallery shows or arts and crafts fairs.

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Do you take custom requests?

Yes. Email me to discuss the piece you want made. Once we know what is to be done on the piece and the price, I will send you my contract form for custom designs for a signature. Please know that custom requests require a 50% down payment prior to the work, and the balance due upon completion.

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What are your payment policies?

Payments in both my Web store and Etsy store are both conducted through Paypal. You do not necessarily have to have a Paypal account. You are able to pay using a credit card. Paypal is a very trusted and reliable payment source.

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What are your shipping policies?

Items will ship within 3 days of payment. I purchase insurance for each shipment. Domestic Shipping for jewelry - 1st item is $5.00, each additional item is .50 cents. International Shipping - 1st item is $9.00 each additional item is .75 cents. Domestic shipping on larger items - 1st item is $9.00, each additional items is $3.00. International Shipping on larger items - 1st item $15.00 each additional item is $5.00.

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What are your return policies?

I stand behind all products. Refunds can be made on items if you are not completely satisfied and return the item within 14 days of purchase. Items returned in original condition will have the purchase price refunded. Please note that shipping charges will not be refunded and buyer is responsible for return shipping.

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Benefits for returning customers

I love my customers. Many of you are very loyal to me, and I want to be loyal back. I have implemented a rewards program that I hope will be of value to those of you who support me by coming back and purchasing again.

* Only 1 code to be used per order.

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